HealthTech engineering
HealthTech Engineering: Telehealth Platforms, Pharmacy Integrations & Healthcare AI
Beyond websites. Our engineering team designs and builds the systems behind modern care: telehealth platforms, physician network, pharmacy and Bask integrations, operations dashboards and AI automation, for healthcare brands and clinics worldwide.
Telehealth & pharmacy integrations | HIPAA & GDPR-aware architecture | Free technical discovery
Healthcare
The Systems Behind Modern Care
Websites bring patients in. The platform behind them decides whether care actually happens: intake, payment, physician review, pharmacy, shipping and follow-up. Our engineering team builds and connects those systems. Pick one to see what we deliver.
Telehealth platforms
Intake questionnaires, eligibility, Stripe checkout and subscriptions, a patient portal, an admin console and refill scheduling, built as your own platform instead of renting a white-label one.
- Treatment-specific intake and eligibility rules
- Stripe checkout, subscriptions and refill billing
- Patient portal, messaging and an admin console for your team
Clinical network integration
We connect your platform to physician networks and async review services such as Beluga, so cases move from intake to approval, denial, info request or prescription without manual hand-offs.
- Case submission and status webhooks
- Approval, denial and info-request flows
- Prescriber of record and state coverage mapped up front
Pharmacy & Pharmetika
Pharmacy fulfillment through APIs such as Pharmetika: place prescriptions, track shipments, read order history and invoices, with idempotency so a retried request never becomes a duplicate prescription.
- OAuth2 API and webhook integration
- Idempotent writes and at-least-once webhook handling
- A focused operations console for your team
Bask integration
Connect your website, CRM and internal tools to Bask Health, including its headless mode, so intake, orders and patient data flow where your team needs them. When it makes sense, we move pieces in-house step by step.
- Website and funnels connected to Bask intake
- Patient, order and subscription data synced to your tools
- A clear, phased path if you later outgrow it
Operations dashboards
Focused consoles on top of complex pharmacy and clinical systems: patients, place prescription, shipping and tracking, past orders and invoices, so your team works in one simple screen instead of five.
- Built around your team’s daily workflow
- Patient names, orders and shipping in one view
- Role-based access and a full activity log
Healthcare AI & logistics
AI assistants and wrappers over pharmacy, practice and logistics systems: drafting orders, extracting data, predicting refill and shipping timelines, always API-first with a human approving anything clinical.
- API-first automation instead of fragile screen-reading bots
- Human approval on every clinical or prescription step
- No patient data sent to tools without the right agreements
One team for the website and the platform behind it
Most healthcare brands hire one agency for marketing and another for engineering, then spend months making them talk. We do both, so the patient journey works from the first ad click to the delivered prescription.
Engineering for Healthcare Teams
From a two-founder telehealth brand to a pharmacy serving dozens of partners, the problems rhyme: patient data, clinical hand-offs, payments and fulfillment that all have to work together.
DTC telehealth brands
Weight loss, hormones, hair, skin and sexual health brands that want to own their platform
telehealth platform developmentCompounding & mail-order pharmacies
Pharmacies that need clean integrations with the telehealth brands they serve
pharmacy API integrationDigital health startups
Founders who need an MVP that is compliant from day one
healthcare MVP developmentClinics & medical groups
Practices connecting booking, intake, EHR and billing into one flow
clinic software integrationTeams running on Bask
Brands that want more from Bask Health: integrations, data and custom tools
Bask Health integrationHealthcare logistics
Fulfillment, shipping and refill operations that need tracking and automation
prescription shipping trackingMental health platforms
Therapy and psychiatry platforms with scheduling, messaging and e-prescribing needs
mental health app developmentWomen’s health platforms
Fertility, endometriosis and menopause platforms, where our team has deep roots
women’s health app developmentPharmacy operations teams
Teams who need a simpler daily console on top of their pharmacy system
pharmacy operations dashboardFive Rules That Keep Health Platforms Healthy
Healthcare software fails in predictable ways: vendor lock-in, tangled status logic, fragile automation and data leaking where it shouldn’t. These are the rules we build by to avoid all of them.
Two ports, not one
Clinical review and pharmacy fulfillment are different jobs. We build a clinical review interface and a separate pharmacy fulfillment interface, so Beluga, Pharmetika or the next vendor plugs in as an adapter. Swapping one never means rebuilding the other.
- 01ClinicalReviewProvider: case in, decision or prescription out
- 02PharmacyFulfillmentProvider: prescription in, shipment and tracking out
- 03One vendor can implement both, without locking you in
There is no single status
A telehealth patient carries several states at once: patient, visit, treatment, fulfillment and check-in, plus refill, follow-up and shipping dates that are separate from the billing date. We model them explicitly, because getting this wrong is how platforms quietly rot.
- 01Explicit state machines per treatment
- 02Refill, follow-up and shipping clocks kept apart from billing
- 03Every transition logged for support and audits
APIs beat screen-reading bots
Vision bots that click through a pharmacy system exist for closed legacy software. When a system offers an API, we use it: request identity, webhook confirmation and idempotency mean a retry never dispenses a second prescription.
- 01Idempotency keys on every write
- 02Webhooks handled for at-least-once delivery
- 03No screen recordings of patient data sitting on a local machine
Built for HIPAA and GDPR
Patient data stays where it should: encrypted, minimized, access-controlled and audited. We check which vendors sign a BAA or GDPR data processing agreement before data ever flows to them.
- 01Encryption in transit and at rest
- 02Least-privilege access and audit logs
- 03BAA and DPA checks for every vendor in the chain
Small first launch, then grow
We scope a first phase you can ship: one treatment, new patients only, clear milestones. Existing patients stay on what works until the new platform has earned their move.
- 01Discovery and a written roadmap first
- 02Milestones you can see and test
- 03Training and handover for your own tech team
From Discovery to Delivered Care
Healthcare projects go wrong when building starts before anyone understands the workflow. Ours start with discovery and a written roadmap, then move in small, testable milestones.
Know exactly what you are building
We review your current vendors, contracts, data and workflows, then deliver a written architecture and phased roadmap with milestones and risks, so you can decide with real numbers.
Sometimes the answer is “don’t build”
We compare building against your current vendor pricing before you commit a dollar.
Pick partners with eyes open
Physician networks, pharmacies and EHRs compared on API quality, pricing and compliance.
Working software every few weeks
Each milestone ends with something you can click, test and show investors or your team, not a status report.
Sandboxes before production
Every webhook, retry and edge case tested against vendor sandboxes first.
Know before patients do
Error tracking, audit logs and alerts on stuck orders and failed hand-offs.
Your team, ready to run it
We document everything and train your in-house tech person to operate and extend the system, or we stay on to support it.
Marketing and engineering, together
The same team that builds your HIPAA-ready website and SEO connects it to the platform, so nothing gets lost between agencies.
Modern Stack. Healthcare Standards.
We build with a modern TypeScript stack and speak the standards healthcare runs on, so your platform can talk to physicians, pharmacies, EHRs and payment systems without one-off hacks.
Web, mobile and APIs
React and React Native apps for patients and staff, NestJS APIs, Stripe billing and integration layers that keep vendors swappable.
- Patient apps and portals on web and mobile
- Typed APIs with automated tests
- Error tracking and monitoring from day one
Privacy built into the architecture
Compliance is a design decision, not a checkbox at the end.
- HIPAA and GDPR-aware data flows
- BAA and DPA checks for every vendor
- Encryption, least-privilege access and audit logs
- No patient data in logs, screenshots or AI tools without agreements
Frequently Asked Questions
Straight answers to the questions dental and healthcare practices ask us most. Tap a question to open it.
What kind of healthcare software do you build?
Telehealth platforms (intake, payments, patient portal, admin), integrations with physician networks, pharmacies and platforms like Bask Health, operations dashboards for your team, and AI automation for pharmacy, practice and logistics workflows.
Do you integrate with Bask Health?
Yes. We connect your website, funnels, CRM and internal tools to Bask, including its headless mode, so intake, orders and patient data reach the right place. If you later want to move parts of it in-house, we map everything Bask handles first and move in phases, so existing patients are never disrupted.
Do you integrate with Beluga, Pharmetika and other healthcare vendors?
Yes. We integrate physician review services such as Beluga and pharmacy systems such as Pharmetika through their APIs and webhooks, behind separate interfaces so you can change either vendor later without a rebuild.
Why do you prefer APIs over AI bots that click through software?
Screen-reading bots are built for closed legacy systems with no API. When an API exists, it is faster, cheaper to run and far safer: idempotent requests and webhook confirmations mean a retry never creates a duplicate prescription, and no screen recordings of patient data are stored.
Can you build a simpler dashboard on top of our pharmacy system?
Yes. We build focused operations consoles over pharmacy and clinical systems such as Pharmetika: patients, place prescription, shipping and tracking, past orders and invoices, with role-based access and an activity log, so your team works faster without learning the full system.
How do you handle HIPAA and GDPR?
We design data flows to minimize patient data, encrypt it in transit and at rest, restrict and log access, and confirm that every vendor in the chain signs a BAA in the US or a GDPR data processing agreement in the UK and EU.
Is it ever better not to build?
Yes. If your current platform costs less than building and running your own, we will say so and show the numbers. Our discovery phase is designed to answer exactly that question before you commit.
Can you train our in-house team?
Yes. We document the system and train your tech person to operate and extend it, or stay on for ongoing support and new features.
Still have a question?
Talk to a strategist who works only with healthcare practices, in the US and worldwide. We'll give you an honest answer, even if we're not the right fit.
Book a free consultation ↗Have a Healthcare Platform to Build? Let’s Map It First.
Tell us what you are building or replacing. In a free technical discovery call we will map your vendors, data and workflows, and tell you honestly whether to build, integrate or stay where you are.
Book a free technical discovery call
30 minutes with an engineer, not a salesperson. Bring your current setup and your goals.
Book a Discovery Call →Get a written architecture & roadmap
A phased plan with milestones, vendor map and risks, ready to share with your team or investors.
Request a Roadmap →See all servicesYou run the care. We build the systems that deliver it.